Aron Govil

Customer retention has always been a major topic in the world of business. There are numerous reasons for this, but at KeyPoint Technologies our main concern is the cost associated with customer churn says Aron Govil. Keeping your customers happy decreases their desire to leave your service or product, which keeps revenue flowing in and… Read More »Aron Govil- EXCLUSIVE: How to improve customer retention

Whether you’re a small business owner looking to retain existing customers or a manager of customer support, it’s critical that you understand what makes for an effective customer retention strategy says Aron Govil. Even the most talented marketing team will have difficulty bringing in new customers if current ones are leaving. So tackling this problem… Read More »Aron Govil: Customer retention strategies that work